If you want to return you can do it within 14 days of purchase. Make sure the item that is new, undamaged, unused and contains its original packaging. If product has been assembled it’s no more returnable. To return items contact us and one of our managers will help you.
Please repack product for return in the original box with original packaging material. Ship the product to the warehouse address provided with your return authorization mail. We strongly recommend you to insure your return shipping. All return products checks for damages, so if product was damaged while transit we will not accept it. In this case customer can file a claim with delivery company for the damaged goods. NYFurnitureDeal will not issue any refunds and will not accept the return of goods damaged in transit and cause of the shipping carrier.
All returns are subject shipping charges even if purchased item was marked as "Free Delivery". Actual shipping / handling cost + 20% restocking fee will be deducted from the refund (Shipping / Handling invoices will be mailed to the customer upon request).